MARDHOTILLAH, R. R.; WIBAWA, B. M. E-Service Quality Factors and Customer Satisfaction in Shopee’s E-Commerce Platform. Journal of Applied Management and Business, [S. l.], v. 6, n. 1, p. 22–34, 2025. DOI: 10.37802/jamb.v6i1.1050. Disponível em: https://e-journals.dinamika.ac.id/jamb/article/view/1050. Acesso em: 17 nov. 2025.