Journal of Applied Management and Business

Comparison of Financial Performance of South Korea's Big 2 Entertainment Companies Case Study SM Entertainment and Hybe Corporation for the Period 2024

Gabrielle Teefani, Denis Fidita Karya — Fri, 12 Dec 2025 00:00:00 +0700

The South Korean entertainment industry is rapidly evolving
through Hallyu, with SM Entertainment and HYBE Corporation as the two main companies dominating the industry. These two companies not only manage artists but also execute complex global business strategies, making financial performance analysis highly relevant to understanding their efficiency and competitiveness. This study uses a descriptive quantitative approach with multiple linear regression analysis. The data used are derived from SM Entertainment and HYBE Corporation's 2024 quarterly financial reports, focusing on liquidity, solvency, and profitability ratios against Return on Assets (ROA). The analysis results show that all three financial ratios have a significant simultaneous effect on ROA, but are insignificant partially. Multicollinearity issues were also found between independent variables, which can disrupt model stability. The implications of these findings highlight the importance of management in balancing financial structures holistically. Investors are advised to consider external factors and company strategies holistically, not just financial ratios alone.

Building Superior Human Resources To Support Community Based Tourism

Faozen, Cristian Rizqi Anggraini , Putri Robiatul Adawiyah — Fri, 12 Dec 2025 00:00:00 +0700

This research aims to examine the key factors influencing the success of community based tourism management in Jember Regency. The study focuses on four main aspects, education and training, stakeholder collaboration, tourism environment management, and digital literacy as determinants of effective community-based tourism governance. Using a multiple linear regression approach, data were collected from 120 respondents comprising local residents, tourism business actors, and related stakeholders. The findings reveal that education and training (X1), management of the tourism environment (X3), and digital literacy (X4) significantly and positively affect the success of community-based tourism management. Conversely, collaboration among stakeholders (X2) does not show a significant impact within this model. Overall, the four independent variables collectively exert a significant influence on the dependent variable, with an R² value of 0.661, indicating that 66.1% of the variation in tourism management success can be explained by these factors. The results emphasize that enhancing human resource capacity through education and training, improving environmental management practices, and strengthening digital literacy are crucial strategies for achieving sustainable community-based tourism. Practically, this study underscores the importance of government and institutional support in implementing policies and programs aimed at empowering local communities to actively manage and develop tourism destinations.

Consumer Loyalty Based on Service Quality and Customer Satisfaction

Fri, 12 Dec 2025 00:00:00 +0700

Companies and customers can build strong relationships through customer loyalty, which serves as the main foundation in creating long-term, mutually beneficial relationships. The purpose of this study is to analyze the influence of service quality and customer trust on loyalty. Analyze the influence of service quality, trust, and customer satisfaction on customer loyalty. Analyze the influence of service quality and customer trust through satisfaction on customer loyalty. This study uses a quantitative approach with the research location at PT Pegadaian UPC Palembang Square with a population of 559 people. Furthermore, the research sample was determined to be 85 customers selected using a purposive sampling technique. Research data collection was carried out using a questionnaire. The collected data will be analyzed using multiple regression analysis techniques. The findings in this study are that (i) service quality can positively and significantly influence consumer loyalty, (ii) satisfaction can positively and significantly influence consumer loyalty, (iii) together service quality and satisfaction can positively and significantly influence consumer loyalty. This study aims to provide information and considerations for industrial businesses regarding how to increase consumer loyalty.

Analysing Debt Ratio, Equity Ratio, Asset Turnover Impact on Return on Assets in Transport and Logistics

Yonatan Alvin Stefan, Novia Putri Damayanti — Fri, 12 Dec 2025 00:00:00 +0700

This study analyzes the financial performance of transportation and logistics companies listed on the Indonesia Stock Exchange (IDX) during the 2023–2024 period, with a focus on the influence of Debt Ratio, Equity Ratio, then Asset Turnover against Return on Assets. Secondary data were obtained from the company's annual financial reports, processed using robust regression methods, considering the violation of the normality assumption in the data. The results showed that DR and ER had a significant negative effect on ROA, indicating that high proportions of debt and equity can reduce company profitability. This finding is in line with Trade Off Theory, which highlights the financial risks resulting from leverage or excess equity. Meanwhile, ATO was not proven to have a significant effect on ROA, indicating that asset turnover efficiency was not yet able to drive profitability during this study period. The robust regression model was able to explain 32.8% of the variation in ROA, while the remainder was influenced by factors outside the model, such as operational costs, company size, or macroeconomic conditions. This study provides practical implications for management in optimally managing funding structures and improving operational efficiency. For investors, these results provide an important signal in assessing a company's financial risk. Future research is recommended to expand the analysis variables and conduct comparative studies across transportation and logistics sub sectors.

How Destination Image, Service Quality, and Customer Experience Drive Visit Intention Through Perceived Value at Tlocor

Dyva Putri Trivia, Achmad Yanu Alifianto, Abdul Halik — Fri, 12 Dec 2025 00:00:00 +0700

Maritime tourism destinations face increasing challenges in understanding factors that drive visitor behavioral intentions, particularly in conservation oriented contexts. This study aims to examine how destination image, service quality, and customer experience influence visit intention through perceived value as a mediating mechanism at Tlocor Marine Tourism, Pulau Lusi, Sidoarjo, East Java, Indonesia. The research employs a quantitative correlational approach using Partial Least Squares Structural Equation Modeling (PLS-SEM). Data were collected through offline surveys administered to 100 respondents comprising actual and potential visitors. The study utilized a structured questionnaire with a 5 point Likert scale to measure all constructs, and relationships were tested using SmartPLS 4 software. The research results demonstrate that service quality exhibited the strongest direct effect on perceived value (β = 0.566, p < 0.001), followed by customer experience and destination image. More importantly, perceived value significantly mediated the relationships between all three antecedent variables and visit intention, with Variance Accounted For (VAF) ranging from 40.0% to 52.6%, indicating partial mediation effects. The structural model achieved high explanatory power, explaining 82.3% of variance in perceived value and 79.1% in visit intention. These findings suggest that perceived value emerges as a critical psychological mechanism translating destination characteristics and service experiences into behavioral intentions. The study provides empirically grounded recommendations for destination management organizations to develop value focused marketing strategies and implement integrated service quality improvements for sustainable maritime tourism development.